Privacy Policy

BAK First LLC (“BAK First,” “we,” “us,” or “our”) operates the website brandonkinney.co (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit the Site or interact with us. Please read this policy carefully.

We may collect the following types of information:

• Contact information — name and email address submitted through contact forms or scheduling tools.
• Message content — any information you include in messages sent through the Site’s contact form.
• Usage data — browser type, pages visited, time spent on pages, and referring URLs, collected automatically through analytics tools.
• Scheduling data — appointment details collected by our scheduling provider when you book a session.

We use the information we collect to: (a) respond to your inquiries and communicate with you; (b) schedule and manage appointments; (c) improve the Site and our services; (d) comply with legal obligations; and (e) send relevant business communications if you have opted in. We do not use your information for automated decision-making that produces legal or similarly significant effects.

We use the following third-party services that may collect data on our behalf:

• ScheduleOnce / OnceHub — used for scheduling appointments. Subject to OnceHub’s privacy policy.
• Google Analytics — used to analyze website traffic. Data is anonymized where possible. Subject to Google’s privacy policy. You may opt out via Google’s opt-out tools.
• Google Ads — we use Google Ads for advertising and may use remarketing features. Subject to Google’s privacy policy.
• Formspree — used to process contact form submissions. Subject to Formspree’s privacy policy.

The Site and third-party services we use may place cookies on your device. Cookies are small text files used to recognize your browser and improve your experience. You can control cookie settings through your browser settings. Disabling cookies may affect some functionality of the Site.

BAK First LLC does not sell, rent, or trade your personal information to any third party for their own marketing purposes. We share your information only with service providers who assist us in operating the Site, and only as necessary to provide those services.

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes. Contact form submissions and scheduling data are retained for a reasonable period to support ongoing business relationships.

If you are a California resident, you have the right to: (a) know what personal information we collect and how it is used; (b) request deletion of your personal information; (c) opt out of the sale of your personal information (we do not sell personal information); and (d) non-discrimination for exercising your privacy rights. To exercise these rights, contact us at bk@brandonkinney.co.

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

The Site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can delete it.

We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated effective date. Your continued use of the Site after changes are posted constitutes your acceptance of the updated policy.

For privacy inquiries, requests, or concerns, please contact: bk@brandonkinney.co
BAK First LLC, Austin, TX